How to Contact WVCN Support
Have a question about your membership, your artist store, or a technical issue on the West Virginia Creative Network platform? We're here to help!
Have a question about your membership, your artist store, or a technical issue on the West Virginia Creative Network platform? We're here to help!
Whether you're an artist, customer, or community partner, WVCN provides multiple ways for you to reach out to our support team.
Use the Contact Us Page
If you have general questions about:
- Artist Resources
- Becoming a Member
- Getting involved with WVCN
- Program-related inquiries
Please visit our Contact Us page. You’ll find a short form where you can submit your question directly to our team. We do our best to respond within 1–2 business days.
Submit a Support Ticket
If you're experiencing a technical or account-related issue, need help with your store, or have a billing question, please use our ticket form:
Use this form to request support for:
- General platform questions
- Billing or payment concerns
- Feature suggestions
Once submitted, your ticket will be routed to the appropriate support team member. You’ll receive a confirmation and follow-up via email.
Still can’t find what you’re looking for? Explore the rest of our Knowledge Base for guides and step-by-step support articles tailored to both artists and customers—or feel free to contact our Membership Manager at any time for direct help from a human on our team:
Cassidy Dickens
cassidy@wvcreativenetwork.org